Terms & Conditions
Our Terms & Conditions
- Introduction
Welcome to The Greener Good website. By accessing or using this website, you agree to comply with and be bound by these terms and conditions. 1.2. If you do not agree with any part of these terms, please refrain from using our website.
- Eligibility
You must be at least 18 years old to use our website and purchase our products. 2.2. By using this website, you represent and warrant that you have the legal capacity to enter into a binding contract.
- Use of the Website
You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. 3.2. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.
- Product Information
We endeavour to ensure that all product details, descriptions, and prices appearing on the website are accurate. However, errors may occur. 4.2. All products are subject to availability and may be withdrawn at any time without notice.
- Ordering and Payment
By placing an order, you are offering to purchase a product subject to these terms and conditions. 5.2. We reserve the right to refuse any order placed with us. 5.3. Payment must be received in full before the dispatch of any products.
- Pricing and Availability
Prices for our products are subject to change without notice. 6.2. We reserve the right to modify or discontinue a product at any time without notice.
- Delivery
For orders of 1-10 pallets, manufacturing takes 10-14 days, with an additional 10-14 days for delivery. 7.2. Carton orders are delivered within 1-3 business days nationwide. 7.3. Delivery times are estimates and may vary due to external factors beyond our control, such as customs delays or adverse weather conditions.
- Returns and Refunds
If you are not satisfied with your purchase, please contact us within 14 days of receipt to discuss a return or refund. 8.2. Products must be returned in their original condition and packaging. 8.3. Refunds will be processed within 14 days of receiving the returned item in original condition. If there is stock missing, you will be charged and refunded accordingly.
- Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of The Greener Good or its content suppliers and is protected by international copyright laws. 9.2. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from us.
- Limitation of Liability
The Greener Good shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of our products. 10.2. We do not guarantee that the website will be secure or free from bugs or viruses.
- Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. 11.2. Your continued use of the website following any changes constitutes acceptance of those changes.
- Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. 12.2. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Information
For any questions about these terms and conditions, please contact us at contact@greenergood.co.uk.